Questions?

We have them too. Here’s a few of our most popular ones.

FAQs

Is the Ultimate Sockslife™ right for me?

We have 3 main criteria that you need to meet before we can prescribe you you the Ultimate Sockslife:

  • Your shipping address is in Canada
  • You have a love of awesome socks
  • You have a sense of adventure to try sock styles outside your comfort zone
How often do I receive my socks?

Approximately every 30-45 days you’ll receive a shipment that contains enough unique socks to last until your next shipment arrives.

How do I select mens or womens?

We’re sorry to say that at this time, our Ultimate Sockslife™ is only available in mens selections.

Do I get all 365 socks at once?

Approximately every 30-45 days you’ll receive a shipment that contains enough unique socks to last until your next shipment arrives.

How is my Ultimate Sockslife™ shipped?

Each shipment we send will be packaged carefully, include tracking information, and require a signature on delivery. There’s a lot of money in that package and we want to make sure you get your awesomeness each time.

Monthly vs. Yearly – what's the difference?

Whether you select the monthly or yearly option, you’ll receive 365 unique pairs of awesome socks from the starting point of your prescription, split over 9-12 deliveries.

The main difference is just billing. If you select monthly, you’ll be charged each month for 12 months. If you select yearly, you’ll be charged just once.

Both options require a registration fee due at the time of enrolment and together we’ll determine the start date for your cure, at which point you will begin being billed for each shipment.

How do I pick the socks?

Once you’ve registered, we’ll schedule a call to work with you to minimize styles you dislike, and truly get to know your style better. Of course each month we will insert styles to push your comfort zone, because that’s where the fun really begins.

I have to return things?

Yes. Sort of. With each shipment your socks come in a custom designed, just for you, drawer insert. Due to the cost and customization of the inserts, we request that with each shipment you receive, you return the empty one back to us.

We’ll include a prepaid return shipping label with each shipment when we expect a drawer insert returned. Simply pack it in the box your full insert arrived in, apply the label, and drop it off at Canada Post. A delay in your returned insert, may delay a future shipment.

What about shipping costs?

Just like everything we sell at sockbox.ca we include the price of shipping. So the price you see, is the price you pay – plus taxes of course.

What about return shipping costs?

We’ve got you covered. Each shipment we ask you to return your empty drawer insert, and we’ll pickup the shipping charge when you use the included return shipping label. It has tracking information as well, so we recommend you make a note of it before dropping it off at Canada Post; just in case.

What about returns or exchanges?

We stand behind our products and know that the quality of socks you receive will last at least the day – but often many months longer.

Unfortunately we cannot accept returns or exchanges on socks that come as a part of your Ultimate Sockslife Cure that may not be your preferred design or style.

We will however work with you to minimize styles you dislike, and truly get to know your style better. Of course, we will ocassionally insert a pair to push your comfort zone, because that’s where the fun really begins.

Is there a specific sock for each day?

If you’ve ever seen or experienced our Sock Lovers Advent Calendar™ or Twelve Days of Socksmas, then you’ll know that we assign a specific sock to a specific day. We do that for a number of different reasons that is far too scientific (and a trade secret honestly) to get into here.

With the Ultimate Sockslife Cure, our goal is to give you what you need, and to make sure you smile every single day when you pull on your awesome socks. So for that reason, you’re free to choose which sock to wear, for which day.

What are some of the exclusive brands?

We’re still finalizing our roster of brands. Some of the brands we’re in negotiations with include Cole + Parker, Pantherella, Bugatchi, Falke, Corgi, Stance, and more.

What's this drawer insert?

The customized drawer insert is what truly makes this the Ultimate Sockslife Cure – and experience. Our Founder works with you to make sure that we have precise measurements for your sock drawer – the height, width, and depth – plus a few other measurements.

He then hands it off to our design engineers to come up with something truly custom, just for you. And we make three of them – one to have in your drawer, one for us to be filling, and one to be in transit. This makes sure we always have a steady stream of unique, awesome styles coming to your drawer.

And if the sock drawer insert isn’t for you, we’ll help design an awesome sock add-on to sit on top of your dresser, or your floor, or even the mantle. We get it, a sockslife this awesome, you’ll want to show it off.

How much is the drawer insert?

The custom drawer insert design is covered in your initial registration, and the production of three inserts. Additional inserts can be purchased once we’ve determined the design and specifications to suit your custom needs, at which time a cost will be known.

GET STARTED

Still have more questions? Feel free to contact us for answers.

*BS stands for Boring Sockslife. To learn more specific signs and symptoms, please visit this link. †Image for illustrative purposes only. A custom sock drawer insert will be designed to meet the specifications of your dresser drawer. The registration fee includes the creation of up to 3 inserts. Each insert must be shipped back to us each cycle using our prepaid shipping. At the end of your annual term, you can keep all inserts. Additional fees apply for additional inserts. We will require precise measurements from you, and our Founder will work with you to make sure they are accurate. ‡Expect to receive one shipment approximately every 30-45 days. Each shipment will contain enough socks until your next shipment.

Ultimate Sockslife is sold individually. Cannot be combined with other offers. Coupons, discounts and store credit are ineligible for use on the Ultimate Sockslife. Once the initial allocation of ten collections is sold out, we may begin a waitlist. We reserve the right to cancel this product and promotion at any time offering refunds as appropriate. Taxes extra. Free shipping included to anywhere in Canada. We will not ship this collection outside of Canada. First paid, first served. While quantities last.